Integrate your SupWiz solution with other systems to create effective synergies
Integrations to your ITSM, CRM, knowledge base, live chat and other systems increases automation as it e.g. makes your chatbot solve tasks, provides information in one-window within live chat or routes a ticket directly to the relevant agent.
“SupWiz has existed for five years and is arguably one of the leading AI-startups on the European Continent”
Examples on integrations: Contact Center Solutions & ITSM
Seamless integration of the Chatbot to your favorite live chat solution
Get a quick start by implementing the Chatbot to your current workflows with e.g. Zendesk or Puzzel.
Integrate the Ticket Analyzer with your favorite ITSM
Integrate the Ticket Analyzer to e.g. ServiceNow to get more value from the data in your tickets and automate ticket routing.
Integrate the Chatbot with your Contact Center Solution
Let the Chatbot work like an agent in your Contact Center Solution, e.g. Genesys, and get a valuable interplay between AI and humans.
Integrate the Chatbot with your knowledge base, CRM and other systems
Enable the Chatbot to fully resolve customer enquiries and perform tasks like password reset, wifi reset and more.
Integrate SupWiz’ Live Chat including AI Co-Pilote with your CRM and more to assist agents
Integrate your CRM with SupWiz’ Live Chat solution SupChat including an AI Co-Pilote and enable your agents to perform tasks directly in chat conversations, e.g. looking up customer info or resetting passwords.
Learn more about the Live Chat with AI Co-Pilot
Read how Norlys use the Chatbot and Live Chat in combination with great success
Integrate with anything!
SupWiz AI solutions can be built into any system as long a REST API is offered. Integrations makes our AI solutions solve tasks automatically e.g. the chatbot can restart a router or check up on your delivery without human involvement. The integrations runs in tests and product environments.
What our partners say
“There is a distinct need and desire in the market for advanced AI chatbots. SupWiz delivers value to its clients, which benefits millions of end-users across the globe. Zendesk is excited about the potential for this valuable partnership”.
- Billy Robins, Director of Business Development at Zendesk