Customer Stories
SupWiz’ omni-channel solutions – a simpler way to make extraordinary customer service and support.
Why do customers worldwide love SupWiz solutions?
“Did you know that almost 2/3 of buyers expect a response within 10 minutes to any marketing, sales, or customer service inquiry?”
More happy customers
“Implementing chatbot and supporting agents at one.com has proven to create a true value. The chatbot is able to assist the agents by welcoming all customers, investigate issues by asking in-depth questions, do look-ups in the database before handing over to an agent.”
— Mikkel Nedza, former Head of Business Excellence at Group.one (One.com)
“With the combination of SupWiz Chatbot and article matching, members are being directed toward knowledge articles so that they can find answers on their own – a fast and easy member service experience!”
- Customer Service Manager at one of the largest unemployment insurance funds in Denmark
