A belated welcome to Melissa in the Communication and Business Development team

21th of February 2022

Melissa Fandiño
Communication and Business Developer

Melissa is part of the Communication and Business Development team where she builds and maintain customer relations and spreads the word about SupWiz.

Melissa has a master’s degree in Global Marketing and Consumer Culture from Southern Denmark University. She has over 5 years of experience in marketing and international business development in different countries and industries – most recently within the IT sector and SaaS products.

In her spare time Melissa likes watching international TV shows, and trying new foods, whether at home or in restaurants around Copenhagen.

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About SupWiz

SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes. Our omnichannel and modular solutions include chatbots, voicebots, emailbots, ticket classification & routing, real-time AI assistance for agents, knowledge search engine and more. 

The solutions enhance existing support systems such as Zendesk, ServiceNow, TopDesk, Puzzel and many more, improving end-user and agent satisfaction and increasing efficiency. Thousands of agents across different industries use SupWiz' AI solutions, benefiting millions of end-users in multiple languages. Our customers include several large public institutions (e.g. Tax Authorities, Hospitals, Governmental units) and private organizations like DSV, NNIT, One.com, TV 2 and many more.