GenAI Chatbot Safely Assisting Members
Mathilde Korch Mathilde Korch

GenAI Chatbot Safely Assisting Members

Building a bot that uses generative AI is becoming increasingly common, but how do you ensure its reliability and minimize the risk of hallucinations? With its 100.000 members, Din Sundhedsfaglige A-kasse (Eng. Your Health Professional Unemployment Insurance Fund) aimed to offer a top-tier customer experience without compromising the quality of the support.

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