SupWiz included in prominent Microsoft program
SupWiz has been admitted into Microsoft’s program for scaling innovative tech companies.
Fully automated routing of support tickets in NNIT
NNIT tickets now get routed directly to the right personnel with SupWiz’ Ticket Analyzer.
Need a chatbot but don't have a chat function yet? Do as Aalborg Forsyning!
Aalborg Forsyning implemented our live chat solution SupChat as a first step towards a chatbot.
Externally, Aalborg Forsyning strives to give an excellent experience to their customers and partners when they reach out - that is why they want their solutions to match today’s demand on digital services. Internally, they focus on low costs, increased effectiveness and intelligent use of the many data they have about their customer’s utilities.
SupWiz CEO Stephen Alstrup in the news on new EU strategy
A new EU strategy for digitization and application of AI has been presented. SupWiz CEO Stephen Alstrup has been interviewed on the potential benefits for Denmark in this regard but also the challenges it might bring.
The SupWiz chatbot wins NNIT’s innovation award
The chatbot solution SupWiz has implemented at NNIT has been honored with an award.