SupWiz to be Acquired by Puzzel
We are excited to announce that SupWiz will be joining forces with Puzzel. Rest assured, we will continue to deliver, market, and develop our products as we do today, including as stand-alone products for our existing and new customers, but now with even more strength and energy.
Puzzel, a Norwegian company with strong roots in the Nordics, shares the same fundamental values as SupWiz. They offer outstanding SaaS quality solutions for service and support, with a strong focus on GDPR and security.
This means SupWiz can no longer claim to be a startup 😊. However, we will continue to excel as a center for developing AI products that provide our customers with human-controlled AI that ensures they have full control and are in compliance.
Thank you for your continued trust and support.
“With SupWiz, we will bring the latest and most exciting AI technology to our customers’ fingertips, with a strong focus on security and compliance, helping them automate large numbers of inbound requests and increasing first contact resolution as well as time to resolution. This helps agents focus on the most complex requests, while getting customers the results they need fast.”
As interest in AI has continued to grow, we have been working on building a ground-breaking AI platform, specifically geared to the needs of CX leaders, enabling them to automate and optimise customer service and support,” said Stephen Alstrup, CEO and co-founder of SupWiz.
“Together with Puzzel, we will scale to bring our CX technology to every leading organisation in Europe.”
Together with Puzzel, we look forward to providing even greater value to our customers.
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