Chatbot: bridging the way to self-help
Like many insurance funds, IDA Forsikring experiences a high volume of inquiries from its members and at the same time wants to deliver extraordinary service. Therefore, IDA Forsikring has implemented SupWiz SupChat (live chat) and Chatbot to improve the member service experience as well as employee efficiency.
Digitization of the unemployment insurance industry with SupWiz
SupWiz delivers high-quality results within the unemployment insurance field, which uses SupWiz products to offer extraordinary membership services.
Genesys chat and SupWiz’ AI chatbot create value together
In the unemployment insurance fund Genesys solution SupWiz’ AI chatbot is a popular colleague among human agents as it both solves problems on its own and assists agents.
Akademikernes A-kasse select SupWiz as AI chatbot partner
We are excited to announce that Akademikernes A-kasse has selected SupWiz as AI chatbot partner in order to offer an even better service to its members.