Guest User 10/1/21 Guest User 10/1/21

Next generation AI live chat at international travel company

International travel company employs next generation live chat solution, SupChat to support their international customer base. With the AI co-pilot, agents get much more efficient, providing multilingual support in a fast and simple way.

Guest User 4/19/21 Guest User 4/19/21

Strong Partnership: NNIT and SupWiz creates value in major energy concern

Since 2017, NNIT and SupWiz have been transforming customer service based on next-generation artificial intelligence. The potential is huge as well as the ambitions. AI expertise, deep business knowledge and data insights are the key factors behind the joint success between NNIT and SupWiz creating the customer service solution of the future. Norlys – a major energy concern is an example of a joint success from the strong partnership.

Guest User 4/15/21 Guest User 4/15/21

Puzzel adds SupWiz to its marketplace

SupWiz is pleased to be chosen into a strategic partnership by Puzzel - the leading innovator of cloud-based contact center solutions. The partnership will enable Puzzel-customers to add-on a SupWiz chatbot into their contact center solution…..

Guest User 4/13/21 Guest User 4/13/21

Chatbot: Next generation AI in Norway

With the launch of the Norwegian chatbot, one.com offers tailored chat support in Norway.

“With the Norwegian chatbot we can both offer chatbot support outside opening hours as well as serve our customers in the Norwegian language”, says Mikkel Nedza, Head of Business Intelligence at one.com.

Guest User 10/15/20 Guest User 10/15/20

Genesys chat and SupWiz’ AI chatbot create value together

In the unemployment insurance fund Genesys solution SupWiz’ AI chatbot is a popular colleague among human agents as it both solves problems on its own and assists agents.