Guest User 7/9/20 Guest User 7/9/20

TV 2 PLAY: Our service agents save a lot of time with SupWiz Chatbot

Almost half a year ago, TV 2 PLAY implemented SupWiz Chatbot at their customer service center -integrated to their existing Zendesk chat solution. The aim was to help their service agents answer questions from TV 2 PLAY-customers. Today the SupWiz chatbot handles up to 45% of all incoming chats – and that is without being integrated to TV 2 PLAY’S backend systems, which is yet to come.

Guest User 6/17/20 Guest User 6/17/20

SupChat now presents AI suggestions in live chat

With the new SupChat release agents can get AI suggestions for relevant responses when live chatting with users.

Guest User 6/11/20 Guest User 6/11/20

SupWiz CEO gets three papers accepted at top AI conference

SupWiz CEO Stephen Alstrup, two of his PhD students, and colleagues at the University of Copenhagen have got three research papers accepted at ACM SIGIR 2020.

Guest User 5/22/20 Guest User 5/22/20

Upcoming events in the SupWiz calendar

In the coming weeks and months you can experience SupWiz at a variety of online events.

Guest User 5/15/20 Guest User 5/15/20

The 2-year anniversary of GDPR

SupWiz CEO Stephen Alstrup participates in a webinar about the first two years with GDPR on the anniversary of the regulation.