Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot
Increased accessibility, automation of tasks, as well as personalized service are just some of the things that the members of Akademikernes A-kasse (AKA) can experience with SupWiz’ live chat and Chatbot. These solutions support AKA’s membership services, improving the experience for both members and employees.
Real-time Statistics with SupWiz Operational Dashboard
View traffic and key indicators in real-time, set up alarms, and more with SupWiz operational dashboard.
SupWiz CEO part of Danish government digitalization council
Together with chairmen from Mærsk, 3F, and the Confederation of Danish Industry, CEO Stephen Alstrup is part of the Danish government digitalization council.
“We have put focus on how we can elevate Denmark from a good place to an even better place in the future.” says Stephen, as the council now has 46 recommendations ready for Denmark’s digital future.
Next generation AI live chat at international travel company
International travel company employs next generation live chat solution, SupChat to support their international customer base. With the AI co-pilot, agents get much more efficient, providing multilingual support in a fast and simple way.
Strong Partnership: NNIT and SupWiz creates value in major energy concern
Since 2017, NNIT and SupWiz have been transforming customer service based on next-generation artificial intelligence. The potential is huge as well as the ambitions. AI expertise, deep business knowledge and data insights are the key factors behind the joint success between NNIT and SupWiz creating the customer service solution of the future. Norlys – a major energy concern is an example of a joint success from the strong partnership.