Mini-webinar: SupChat - Live Chat solution with AI assistance
SupWiz’ Live Chat solution SupChat has all the features you need for effective live chat. But it comes with an exclusive set of features you will not find elsewhere, which makes life easier for both your agents and users.
Join this mini-webinar and get introduced to SupChat’s unique features for innovative live chat.
Program
In the 15-minute mini-webinar you will get an overall introduction to SupChat but also an update on the latest features. Among other things, you can expect to learn more about:
AI suggestions for responses: Agents get live predictions for relevant responses to customers’ messages
Assistance with integrations: Agents can work in one (!) window and e.g. reset passwords directly in SupChat
Translations of chat messages: Translate messages from customers to the language used by agents and back again at an instant
Live assistance: Relevant history and customer info are presented to the agent directly in the chat window
Detailed insights: Learn what topics your customers chat about and monitor the occurrence of specific topics over time
Click on the button below and sign up.
About SupWiz
SupWiz delivers a next generation AI platform for customer service and support. This includes chatbots, email bots, ticket routing & automation, knowledge article matching, and much more.
The solution for example enhances existing systems such as Zendesk, Remedy and ServiceNow with advanced AI improving both customer and agent satisfaction. SupWiz’ AI platform is today used by thousands of agents benefiting millions of end-users and our customers include NNIT, One.com, ATP, Copenhagen Municipality, and many more.
In 2019 SupWiz was awarded the most prestigious innovation award by the Minister of Science and Higher Education for perhaps the world’s best chatbot.