Mini-webinar: Chatbot - your new colleague
Automating and assisting with tasks in service & support
Join this mini-webinar and get introduced to SupWiz’ Chatbot solution - a colleague that both assists your agents and handles queries on its own: The chatbot can help multiple customers at a time and solve their problems automatically without human involvement. At the end of the day, both customer and employee satisfaction is increased.
Program
This is a 15-minute mini-webinar in which you will get introduced to the basics of the chatbot solution but also the most recent features.
These are some of the things you will learn more about at the webinar:
1-click-chatbot: With just a click you can create a chatbot template with a set of categories made on chat dialogs.
Maintenance: There are a variety of features in SupWiz’ Chatbot solution that assist you when building chatbots and suggest advantageous ways of improving your bots.
Access management: You can control access and permissions to your chatbots on a very detailed level.
Statistics: Gain valuable insight into chatbot usage and performance, learn what your customers chat about and more.
Click on the button below to sign up.
About SupWiz
SupWiz delivers a next generation AI platform for customer service and support. This includes chatbots, email bots, ticket routing & automation, knowledge article matching, and much more.
The solution for example enhances existing systems such as Zendesk, Remedy and ServiceNow with advanced AI improving both customer and agent satisfaction. SupWiz’ AI platform is today used by thousands of agents benefiting millions of end-users and our customers include NNIT, One.com, ATP, Copenhagen Municipality, and many more.
In 2019 SupWiz was awarded the most prestigious innovation award by the Minister of Science and Higher Education for perhaps the world’s best chatbot.