350+ Service Experts: 3 Takeaways on AI+Humans
Mathilde Korch Mathilde Korch

350+ Service Experts: 3 Takeaways on AI+Humans

Malin Marker Persson, former CIO at Akademikernes A-kasse, presented together with SupWiz CEO & Co-founder at KISS 2023 - Denmark’s largest conference uniting both customer service and IT Service Desk.

Read More
Top CIO Driving Digital Change!
Mathilde Korch Mathilde Korch

Top CIO Driving Digital Change!

Malin Marker Persson, former Development & Digitization Director at Akademikernes A-kasse (AKA), is in the top 5 of the best CIOs in Denmark! Congratulations!

Read More
How humans and AI complement each other
Mathilde Korch Mathilde Korch

How humans and AI complement each other

AI is a huge game-changer within service and support, and to deliver the best experience for users, we need to know how humans and technology complement each other because both offer something valuable for different tasks. Listen to Malin Marker Persson, former CIO at Akademikernes A-kasse, speaking more about it here!

Read More
Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot
Customers and partners Guest User Customers and partners Guest User

Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot

Increased accessibility, automation of tasks, as well as personalized service are just some of the things that the members of Akademikernes A-kasse (AKA) can experience with SupWiz’ live chat and Chatbot. These solutions support AKA’s membership services, improving the experience for both members and employees.

Read More