“At TOPdesk, we have one simple goal; helping organizations create spectacular customer experiences, and we’re very happy to work with a company like SupWiz sharing the same goal.”

— David Truelsen Basse, Head of Sales & Marketing, TOPdesk Danmark A/S

Easily enhance TOPdesk with:

Ticket Analyzer

“With the integration to the various SupWiz tools, our clients can benefit from the cutting-edge AI platform and create synergies between different tools across support channels - improving the service experience for all users.”

— TOPdesk

Our Work Together

Featured

Oct 2, 2023

European Health Portal Spotlights Health Chatbot

Oct 2, 2023

The First European Digital Health News Portal in Europe brings attention to the efficiency and citizen-friendly service of the sundhed.dk Chatbot, leveraging AI with Minimal Resources to support Denmark's citizens.

Oct 2, 2023

Government agency highlights Supwiz Language Technology

Oct 2, 2023

Sprogteknologi.dk (Eng. Language Technology) has written an article about sundhed.dk and SupWiz work together focusing on language models and the benefits of SupWiz Chatbot for both agents and citizens in Denmark.

Oct 2, 2023

Jul 14, 2023

Propelling growth while empowering customers

Jul 14, 2023

The renowned business newspaper, Børsen has highlighted SupWiz start-up journey, where rapid growth has been fueled by focusing on well-developed products and having a customer-centric approach.

Jul 14, 2023

Jun 1, 2023

Healthcare Emailbot: Automatically answer & categorize emails

Jun 1, 2023

The Danish Health Authorities’ e-Health platform, sundhed.dk, optimizes its email service by integrating SupWiz Emailbot into its ITSM system: fast replies, customized answers, and 24/7 availability are just some of the benefits the citizens of Denmark will experience!

Jun 1, 2023

A Human Shouldn’t Do What A Machine Can Do

SupWiz’ Chatbot eliminates waiting time by:

Collecting relevant information
Authenticating the user
Making a real-time connection with TOPdesk
Pushing full conversation into a ticket when needed (no need to repeat information)
Automatically tagging, prioritizing, and updating statuses.