Easy extension from live chat
to chatbot
Aalborg Forsyning implemented SupWiz live chat solution, SupChat, as a first step towards a chatbot. Aalborg Forsyning strives to give an excellent experience to their customers and partners when they reach out. This is why they want their solutions to meet today’s demand for digital services.
Utilities provider
In the 3rd largest Danish municipality
Chatbot created on live chat insights
Proactive support with 24/7 availability
Supwiz AI solutions at Aalborg Forsyning
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Aalborg Forsyning and SupWiz stories
Aalborg Forsyning implemented our live chat solution SupChat as a first step towards a chatbot.
Externally, Aalborg Forsyning strives to give an excellent experience to their customers and partners when they reach out - that is why they want their solutions to match today’s demand on digital services. Internally, they focus on low costs, increased effectiveness and intelligent use of the many data they have about their customer’s utilities.
Other stories
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