Prioritizing data ethics for responsible innovation!
13th of July 2023
At SupWiz, we prioritize the criticality of data ethics and having a team of experts that has a deep understanding and experience when it comes to responsible data handling.
Taking part in Professional Data Ethics Council
The Academy of Technical Sciences (Org.: Akademiet for de Tekniske Videnskaber, ATV) has created a Professional Data Ethics Council which will constitute a computer science professional counterpart to the current data ethics council, which, according to ATV, lacks formal professional competencies.
Stephen Alstrup
SupWiz CEO & Counder
Together with four other experts, SupWiz CEO & Co-founder, Stephen Alstrup, is part of the Professional Data Ethics Council e.g., due to his background as an Algorithm Professor and experience within IT.
Read More in Danish Media:
Responsible use of AI in the EU
At SupWiz we are future-oriented and like to think about upcoming AI regulations regarding data protection.
The agreement between the EU and the US about handling data has been discussed and improved several times during the last year, and unfortunately, it has not been finalized yet. The concerns that data protection was too weak have led the European Court of Justice to strike down two previous proposals on data agreements with the United States.
High standards of data security
SupWiz handles a large amount of user data from customers, members, citizens, employees, and other stakeholders, and we are committed to ensuring the highest standards for security and data handling. Learn how our AI helps you stay compliant here.
SupWiz keeps customers’ data separated from each other, respecting our customer’s data and we would never ever sell data or use it for any other purposes than agreed to serve our customers.
Read more about our guiding principles on data ethics here.
Do you want to learn more about our compliant solutions? Contact us today.
About SupWiz
SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes. Our omnichannel and modular solutions include chatbots, voicebots, emailbots, ticket classification & routing, real-time AI assistance for agents, knowledge search engine, and more.
The solutions enhance existing support systems such as Zendesk, ServiceNow, TopDesk, Puzzel, and many more, improving end-user and agent satisfaction and increasing efficiency. Thousands of agents across different industries use SupWiz' AI solutions, benefiting millions of end-users in multiple languages. Our customers include several large public institutions (e.g., Tax Authorities, Hospitals, and Governmental units) and private organizations like DSV, NNIT, One.com, TV 2, and many more.
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