Mathilde Korch 8/1/22 Mathilde Korch 8/1/22

Chatbot: tackle busy periods and slow response time

Like other unemployment insurance funds, Din Sundhedsfaglige A-kasse faces an increasing volume of inquiries in certain periods throughout the year, which raises the need for additional support. To tackle these fluctuations Din Sundhedsfaglige A-kasse enabled a chatbot.

Mathilde Korch 6/1/22 Mathilde Korch 6/1/22

Chatbot: Use Cloud Provider compliant with Schrems II

In light of Schrems II, organizations could be interested in finding alternative cloud providers – wherefore you now have the option to use a European-owned cloud provider for SupWiz solutions like a chatbot, live chat, and more.

Mathilde Korch 5/4/22 Mathilde Korch 5/4/22

Leading TV station adds Emailbot for Customer Service

Hiring another “employee” to their service team, TV 2 will now be able to provide an extraordinary customer service to their customers with both TV Tove, the Chatbot, and TV Torben, the Emailbot.

Mathilde Korch 4/29/22 Mathilde Korch 4/29/22

Use Microsoft Teams with SupWiz Chatbot

Being the most populous municipality in Denmark Copenhagen Municipality are now using SupWiz’ Chatbot together with Teams.

Mathilde Korch 4/6/22 Mathilde Korch 4/6/22

Leading FinTech scaled customer support with next-generation AI

Advanced AI Chatbot is a crucial aid in scaling the fast-growing platform at leading FinTech company, being a major asset for ensuring good customer service.