Multilingual Chatbot: Key service differentiator
Europe-leading hosting company one.com accommodates market preferences and users’ native language with a multilingual chatbot! New languages can be easily added, requiring minimal maintenance yet radically improving the customer experience.
It's been 5 years...
5 years since our co-founders Stephen Alstrup and Søren Gammelby Dahlgaard imagined a complete AI platform to improve customer service and support: SupWiz, which is now used by millions of users and thousands of agents across the globe!
Chatbot: The workplace of the future!
These were just some of the topics, SupWiz’ CEO & Co-founder presented at this year’s TOPdesk on Tour!
The top challenges for support teams are often a lack of prioritization and not enough time in a day. And traditional onboarding also often requires a lot of time and high costs.
Municipality Chatbot: Danish Example for EU
The largest municipality in Denmark, the City of Copenhagen, presented their digital journey at the world’s leading event for public sector innovation, and how they implemented SupWiz AI solutions to improve their service and support by evaluating and adjusting data – raising the bar for conversational AI!
Chatbot: Scale up Support Quickly and Effortlessly
In the race against time Danish health authorities Sundhed.dk implemented a chatbot in just a few weeks. It runs 24/7, with an 88% automation rate offloading the human agents.