It's been 5 years...

Written By Mathilde Korch

28th of November 2022

5 years since our co-founders Stephen Alstrup and Søren Gammelby Dahlgaard imagined a complete AI platform to improve customer service and support: SupWiz, which is now used by millions of users and thousands of agents across the globe!

Since the beginning, we have received many awards e.e., the most prestigious prize by Innovation Fund Denmark in 2019 and the Børsen Gazelle 2022.

Over the years we have developed AI solutions tailored to companies making sure to deliver high-quality service - every single time!

Thank you to all the talented people behind SupWiz solutions and to our partners,

customers, and everyone who has been a part of this amazing journey - we are looking forward to more years with even greater service and support!

Do you also want to improve the service experience in your company? Contact us today.

See pictures from the anniversary party below

Read stories from the last five years here

Featured
SupWiz to be Acquired by Puzzel
SupWiz to be Acquired by Puzzel

We are excited to announce that SupWiz will be joining forces with Puzzel. Rest assured, we will continue to deliver, sell, and develop our products as we do today, including as stand-alone products for our existing and new customers, but now with even more strength and energy.

GenAI Chatbot Safely Assisting Members
GenAI Chatbot Safely Assisting Members

Building a bot that uses generative AI is becoming increasingly common, but how do you ensure its reliability and minimize the risk of hallucinations? With its 100.000 members, Din Sundhedsfaglige A-kasse (Eng. Your Health Professional Unemployment Insurance Fund) aimed to offer a top-tier customer experience without compromising the quality of the support.

Getting started with AI: Think Big, Start Small, Scale Fast
Getting started with AI: Think Big, Start Small, Scale Fast

Andel Energi demonstrates how to start with AI projects that enable rapid validation of the business value delivered. Learn about their strategy here. 

CHATBOT HELPING MILLIONS OF CITIZENS
CHATBOT HELPING MILLIONS OF CITIZENS

AI is transforming how citizens seek assistance for various tasks, such as health and taxes. Chatbots simplify the process, making it more accessible than ever without compromising security.

AI Co-pilot Featured in SITS Insights Article!
AI Co-pilot Featured in SITS Insights Article!

In a recent article published by SITS Insight, we take the spotlight with our revolutionary AI assistant: AI Co-pilot - a key player in the evolution of IT support as your agents’ wingman!

Headlining 16.000-person AI Conference
Headlining 16.000-person AI Conference

Insightful discussions about GenAI and navigating the AI landscape with tansparency and control at World AI Cannes Festival 2024 (WAICF)!

Rocking the TED Stage!
Rocking the TED Stage!

We’re thrilled to share that SupWiz CEO & Co-founder, Stephen Alstrup, took the spotlight as a speaker at TEDxOdense!

AI in 2024: Actions, Not Just Words
AI in 2024: Actions, Not Just Words

Leading organization for digital technologies, DigitalLead, highlights SupWiz CEO & Co-founder Stephen Alstrup in online article, addressing trends and tendencies in 2024 within digital technology with a focus on generative AI!

Innobooster Supporting our LLM Developments!
Innobooster Supporting our LLM Developments!

At the forefront of innovation, SupWiz has recently secured a significant Innobooster Grant from Innovationsfonden (Eng. The Innovation Fund) to fund part of our development into Large Language Models (LLM) and how to use them in AI Bots!

AI Chat: Helping Hand During Energy Crisis 
AI Chat: Helping Hand During Energy Crisis 

In a blink, the biggest energy company in Denmark, Andel Energi, transforms their customer service with a rapid Chatbot integration, addressing the urgent need for assistance to handle thousands of inquiries from their 1 million households. 

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Mathilde Korch
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