Different markets, one AI platform

Europe’s leading hosting company, Group.one (One.com), handles millions of incoming inquiries better and faster by using SupWiz omnichannel AI. For example, through Emailbot and Chatbot, they accommodate their users’ preferred communication channel, native language, and payment method – whenever they need it.

Leading hosting company

Operates in 149 countries

1,4 million customers

300+ service agents

80 different integrations

Chat in 8 languages

∼ 1 million tickets per year

87% increased customer satisfaction

95% accuracy in identifying problems

Integration into Zendesk


 
 

SupWiz Solutions at One.com

 

Chatbot

Emailbot

SupSearch

 

Easy integration Into

 
 

One.com and SupWiz stories


SupWiz AI Chatbot has delivered fantastic and concrete results, and today helps thousands of customers in their support dialogue with One.com.
— Mikkel Nedza, former Head of Business Excellence at Group.one (One.com)

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