Mathilde Korch 10/14/22 Mathilde Korch 10/14/22

300+ SERVICE EXPERTS AND FANTASTIC FEEDBACK

How do you implement a Chatbot during a critical time? The Danish eHealth Platform, sundhed.dk, has proven it is possible hiring an AI colleague to support agents even while under huge pressure.

Mathilde Korch 8/31/22 Mathilde Korch 8/31/22

Multilingual customers but limited support agents?

74% of consumers are more likely to continue buying from you if customer service is offered in their language. Improve customer service and support with a Chatbot or live chat that matches your end-users' language.

Mathilde Korch 8/1/22 Mathilde Korch 8/1/22

Chatbot: tackle busy periods and slow response time

Like other unemployment insurance funds, Din Sundhedsfaglige A-kasse faces an increasing volume of inquiries in certain periods throughout the year, which raises the need for additional support. To tackle these fluctuations Din Sundhedsfaglige A-kasse enabled a chatbot.

Mathilde Korch 6/1/22 Mathilde Korch 6/1/22

Chatbot: Use Cloud Provider compliant with Schrems II

In light of Schrems II, organizations could be interested in finding alternative cloud providers – wherefore you now have the option to use a European-owned cloud provider for SupWiz solutions like a chatbot, live chat, and more.

Mathilde Korch 5/4/22 Mathilde Korch 5/4/22

Leading TV station adds Emailbot for Customer Service

Hiring another “employee” to their service team, TV 2 will now be able to provide an extraordinary customer service to their customers with both TV Tove, the Chatbot, and TV Torben, the Emailbot.