Fast Responses through Automated Journalization
The Danish Environmental Protection Agency journalizes all inquiries received, and they do so in F2, where the inquiries are categorized and solved. Because of SupWiz’ integration, the Chatbot automates processes by journalizing the incoming inquiries by itself which give the users a fast response! More than that agents get insights into what customers are writing about to continuously update and improve the bot!
Danish Environmental Agency
Automatic journalization of inquiries
92,6% automated by the chatbot
Integration to cBrain, F2
SupWiz AI solutions at the Danish Environmental Protection Agency
Easy Integration Into
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Ministry of Environment and Food of Denmark and SupWiz stories
SupWiz Chatbot and CBRAIN F2 system work together at The Danish Environmental Protection Agency creating automatization and optimization for the system’s users.
Other stories
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