Digitization of the unemployment insurance industry with SupWiz
SupWiz delivers high-quality results within the unemployment insurance field, which uses SupWiz products to offer extraordinary membership services.
International Travel Company: Faster replies and increased efficiency with Supchat
Response times to customers reduced by half, better agent performance and real-time translations. These are just some of the values an international travel company is experiencing with SupChat.
SUPWIZ DIGITIZES THE PUBLIC SECTOR
With improved citizen experience and increased efficiency, SupWiz helps governmental organizations in their digital transformation journey.
SupWiz’s voicebot expands capabilities with Vonage partnership
SupWiz has partnered with Vonage to offer best-in-class phone support. Besides being easy and quick to set up and maintain, our voicebot now offers advanced interaction options, keeping the user at the center while delivering high-quality voice experiences.
Dutch Hostnet goes live with AI chatbot
Hostnet, one of the largest hosting providers in the Netherlands has introduced “Kevin”, an AI chatbot agent powered by SupWiz. Without prior chatbot experience, Hostnet’s support team has led “Kevin’s” implementation smoothly, ensuring this new customer support tool aligns and contributes to their customer-centric approach.