“Kevin” the Chatbot increases customer service

We are excited to announce that SupWiz will be joining forces with Puzzel. Rest assured, we will continue to deliver, sell, and develop our products as we do today, including as stand-alone products for our existing and new customers, but now with even more strength and energy.

Building a bot that uses generative AI is becoming increasingly common, but how do you ensure its reliability and minimize the risk of hallucinations? With its 100.000 members, Din Sundhedsfaglige A-kasse (Eng. Your Health Professional Unemployment Insurance Fund) aimed to offer a top-tier customer experience without compromising the quality of the support.

Andel Energi demonstrates how to start with AI projects that enable rapid validation of the business value delivered. Learn about their strategy here. 

AI is transforming how citizens seek assistance for various tasks, such as health and taxes. Chatbots simplify the process, making it more accessible than ever without compromising security.

In a recent article published by SITS Insight, we take the spotlight with our revolutionary AI assistant: AI Co-pilot - a key player in the evolution of IT support as your agents’ wingman!

We’re thrilled to share that SupWiz CEO & Co-founder, Stephen Alstrup, took the spotlight as a speaker at TEDxOdense!

At the forefront of innovation, SupWiz has recently secured a significant Innobooster Grant from Innovationsfonden (Eng. The Innovation Fund) to fund part of our development into Large Language Models (LLM) and how to use them in AI Bots!

In a blink, the biggest energy company in Denmark, Andel Energi, transforms their customer service with a rapid Chatbot integration, addressing the urgent need for assistance to handle thousands of inquiries from their 1 million households. 

SupWiz AI comes up as Top 3 Contender in the 2023 Data Ethics Prize, which will be presented by Danish Minister of Digitization, Marie Bjerre.